by Cathy Morrey | Aug 9, 2012 | Empowerment, Leadership
Once you’ve assigned a task, explained why it’s important, and made sure your employees have the skills and the tools they need to complete it to an agreed-on standard, step back and let them do the work. Your job is to explain the “what” and “why” of the task. Their...
by Cathy Morrey | Jul 30, 2012 | Leadership, Motivation
Below are 5 quick tips on how you can motivate workers. 1. Introduce yourself on a personal level and leave your door oen. Take time out each day to walk around and greet staff. If you hide behind a closed door most of the day, employees will not feel comfortable...
by Cathy Morrey | Jul 14, 2012 | Communication, Innovation, Leadership
The following TED talk, given by Simon Sinek, describes how it is that inspiring leaders inspire action & why some people are able to achieve things when others are not. He explains the “Golden Circle”, a new way of looking at how people approach what they do. He...
by Cathy Morrey | Jul 8, 2012 | Coaching, Customer Service, Empowerment, Leadership
Most managers know that Coaching employees is a very effective tool to boost performance. But coaching has another benefit. When employees are doing a good job at work, morale is a lot higher. Coaching employees works best when managers demonstrate a genuine or...
by Cathy Morrey | Jul 6, 2012 | Communication, Leadership
Gossip at work is like an untreated infection. The longer it is left alone, the more difficult it becomes to eliminate, and the harder it is to heal. Everything from passive aggressive notes left on refrigerator doors to interactions between employees which create...