by Cathy Morrey | Aug 25, 2012 | Empowerment, Leadership, Motivation
Are you having a hard time being able to motivate your team? Have you ever noticed how a new employee’s enthusiasm eventually wears off? According to a survey from Harvard Management Update, employees’ morale significantly drops off after their first six months on...
by Cathy Morrey | Aug 9, 2012 | Empowerment, Leadership
Once you’ve assigned a task, explained why it’s important, and made sure your employees have the skills and the tools they need to complete it to an agreed-on standard, step back and let them do the work. Your job is to explain the “what” and “why” of the task. Their...
by Cathy Morrey | Jul 8, 2012 | Coaching, Customer Service, Empowerment, Leadership
Most managers know that Coaching employees is a very effective tool to boost performance. But coaching has another benefit. When employees are doing a good job at work, morale is a lot higher. Coaching employees works best when managers demonstrate a genuine or...
by Cathy Morrey | Jul 6, 2012 | Customer Service, Empowerment
At Seattle’s World Famous Pike Place Fish Market, employees don’t just fill orders, they fill people – with fun, friendliness, attentiveness, and enthusiasm. The employees engage people and make their day. They make people happy. The work is hard,...
by Cathy Morrey | Jun 4, 2012 | Empowerment
Google is one of those companies who reward and empower employees in order to motivate them to become a top-producing organization that will invent the best ideas and products of the century. Their leaders promotes a culture of self-empowerment, creative innovation,...