Once you’ve assigned a task, explained why it’s important, and made sure your employees have the skills and the tools they need to complete it to an agreed-on standard, step back and let them do the work. Your job is to explain the “what” and “why” of the task. Their job is to get the work done in the way they find most efficient. Empower employees by letting them work!
- Don’t interfere with or second-guess your employees work. Let your staff try their own approaches. It is ok for employees to make mistakes and learn from them. You can tell staff that you are available to help clear away obstacles. It is ok to check in on their progress toward the expectations you’ve set from time to time. Most supervisors check in a bit more in the beginning and then really let go once the employee is comfortable with the assignment. You can redirect or coach employees if they are off course and at risk of failing to meet the expectations.
- When your employees make mistakes, blame yourself first. This is hard for some supervisors. Sometimes an employee really is at fault, but mistakes are often a team effort. Your direction and supervision may have contributed to the problem. Admit to the problem and take responsibility for fixing it. Then work with your employees to identify what caused the problem and take steps to make sure it doesn’t happen again. If the mistake keeps happening after you have taken the blame and coached the employee, then it is time to hold them accountable.
- Let employees take ownership of their projects. You can empower employees by allowing them to make decisions Set up the guidelines early to let employees know when they need to get approval and when you expect them to make decisions themselves. If your employees come to you to make a decision they have the information to make kindly push them to make it themselves. Ask them: “What do you think?”
- Empower employees by trusting them! There is no better gift than the gift of trust!